# RapidIdentity



# How to Claim Your Account

### **Overview of Account Claiming**

---

Claiming a RapidIdentity account is a process which involves the following:

1. Proving ownership of the account via a claim code
2. Agreeing to the SBLSD's Acceptable Use Policy (AUP)
3. Setting a new password
4. (*Optionally*) Setting challenge questions which are used in the event you forget your password.

### **Claim Codes**  


---

A claim code is a token which the owner of the account has knowledge of and is used to prove that the person accessing an account is the owner of it. For SBLSD accounts, the claim code is based on your employee ID or student ID.

#### Staff Claim Codes

<details id="bkmrk-for-district-staff%2C-"><summary></summary>

*For district staff, the claim code is your employee ID (<span style="text-decoration: underline;">**the same as your printer code**</span>). If you don't know your employee ID, follow these steps to find it:*

 **1**. Login to [Skyward](https://www2.nwrdc.wa-k12.net/scripts/cgiip.exe/WService=wsumners71/seplog01.w) and go to Employee Access

**2**. Click **Employee Information** &gt; **Personal Information**

**3**. Click **Reports** &gt; **My Own Info**

**4**. Select **EMPLOYEE NAME ID** and click the **Print** button (this will not send anything to a physical printer).

**5**. When **Request Complete** is shown, you can click **View Report** to see your employee ID.

</details>#### Student Claim Codes

<details id="bkmrk-for-students%2C-the-cl"><summary></summary>

For students, the claim code is your student ID with leading zeroes if your ID is under 8 characters long. For example:

<table border="1" style="border-collapse: collapse; width: 100%; height: 89.3751px;"><tbody><tr style="height: 29.7917px;"><td data-darkreader-inline-bgcolor="" style="width: 49.9359%; height: 29.7917px; background-color: #eeeeee;">**Student ID**</td><td data-darkreader-inline-bgcolor="" style="width: 49.9359%; height: 29.7917px; background-color: #eeeeee;">**Claim Code**</td></tr><tr style="height: 29.7917px;"><td style="width: 49.9359%; height: 29.7917px;">0123456</td><td style="width: 49.9359%; height: 29.7917px;">00123456</td></tr><tr style="height: 29.7917px;"><td style="width: 49.9359%; height: 29.7917px;">1234567</td><td style="width: 49.9359%; height: 29.7917px;">01234567</td></tr></tbody></table>

</details>### **New Password Requirements**

---

<table border="1" id="bkmrk-students-minimum-len" style="border-collapse: collapse; width: 100%;"><tbody><tr><td data-darkreader-inline-bgcolor="" style="width: 12.9785%; background-color: #eeeeee;">**Students**</td><td style="width: 87.0215%;">Minimum Length

- &gt;= 8 characters

</td></tr><tr><td data-darkreader-inline-bgcolor="" style="width: 12.9785%; background-color: #eeeeee;">**Staff**</td><td style="width: 87.0215%;">Minimum Length

- &gt;= 12 characters

At least 3 of the following:

- Minimum 1 uppercase letter
- Minimum 1 lowercase letter
- Minimum 1 number
- Minimum 1 special character

</td></tr></tbody></table>

###   


### **Claiming Your Account**

---

#### Windows

<details id="bkmrk-1.%C2%A0open-the-chrome-b"><summary></summary>

**1.** Open the Chrome browser

**2.** Navigate to [https://sblsd.us001-rapididentity.com/](https://sblsd.us001-rapididentity.com/)

**3.** At the RapidIdentity login screen, click the **Claim Account** button.

<table border="1" style="border-collapse: collapse; width: 44.4872%; height: 13px;"><tbody><tr style="height: 13px;"><td style="width: 100%; height: 13px;">[![image-1664399207560.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/scaled-1680-/image-1664399207560.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/image-1664399207560.png)

</td></tr></tbody></table>

**4**. Click on the dropdown list and select the claim policy that applies to you, then click the **Next** button

<table border="1" style="border-collapse: collapse; width: 46.7949%;"><tbody><tr><td style="width: 100%;">[![image-1664399653376.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/scaled-1680-/image-1664399653376.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/image-1664399653376.png)

</td></tr></tbody></table>

**5.** On the following page, enter your email address and claim code. Agree to the Acceptable Use Policy, then click the **Next** button

<table border="1" style="border-collapse: collapse; width: 47.8205%; height: 967px;"><tbody><tr><td style="width: 100%;">[![image-1664399931925.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/scaled-1680-/image-1664399931925.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/image-1664399931925.png)

</td></tr></tbody></table>

**6.** Set your new password (*refer to the New Password Requirements section for the minimum requirements*), then click the **Next** button. This will be the password you use to log in to RapidIdentity, Google, and SBLSD Windows devices going forward.

<table border="1" style="border-collapse: collapse; width: 65%;"><tbody><tr><td style="width: 100%;">[![image-1664400133664.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/scaled-1680-/image-1664400133664.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/image-1664400133664.png)

</td></tr></tbody></table>

**7.** (*Optional, but recommended*) Set answers to at least 3 challenge questions, then click the **Next** button. If you would prefer to set challenge questions later, click the **Skip** button.

<table border="1" style="border-collapse: collapse; width: 61.0256%; height: 1693px;"><tbody><tr><td style="width: 100%;">[![image-1664400294970.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/scaled-1680-/image-1664400294970.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-09/image-1664400294970.png)

</td></tr></tbody></table>

</details>#### Chromebook

<details id="bkmrk-1.-on-the-chromeos-l"><summary></summary>

**1.** On the ChromeOS login screen, click the **Add Person** button located near the bottom left of the screen.

**2.** If prompted by a white message box, click **Next**

**3.** Proceed from step 3 of the instructions in the Windows section.

</details>

# Password changes standard

Within Rapid ID, the ability to change the password independent of technology interfacing is available to anyone who has access to Rapid ID. Standard password practices should be

<table border="1" id="bkmrk-students-minimum-len" style="border-collapse: collapse; width: 100%; height: 264.266px;"><tbody><tr style="height: 75.625px;"><td data-darkreader-inline-bgcolor="" style="width: 12.9785%; background-color: #eeeeee; --darkreader-inline-bgcolor: #222426; height: 75.625px;">**Students**</td><td style="width: 87.0215%; height: 75.625px;">Minimum Length

- &gt;= 8 characters

</td></tr><tr style="height: 188.641px;"><td data-darkreader-inline-bgcolor="" style="width: 12.9785%; background-color: #eeeeee; --darkreader-inline-bgcolor: #222426; height: 188.641px;">**Staff**</td><td style="width: 87.0215%; height: 188.641px;">Minimum Length

- &gt;= 12 characters

At least 3 of the following:

- Minimum 1 uppercase letter
- Minimum 1 lowercase letter
- Minimum 1 number
- Minimum 1 special character

</td></tr></tbody></table>

# How To Setup 2FA

<p class="callout warning">**These instructions have been migrated to the Technology Services department's new documentation platform. Please [refer to this link](https://sumnersd.getoutline.com/s/abe5eea0-fa4e-4a5b-b1fc-6a1f946373aa/doc/mfa-Zyjp8eqFiQ) for up-to-date instructions and information regarding MFA. The content on this page is no longer maintained and will be removed in the near future.**</p>


### **Two-Factor Authentication Methods**

---

<p class="callout info">The Technology Services department officially recommends the **TOTP** method for staff - we consider it the most balanced option in terms of security and convenience</p>

<table border="1" id="bkmrk-name-description-req" style="border-collapse: collapse; width: 100%; height: 339.516px;"><tbody><tr style="height: 29.7969px;"><td class="align-center" style="width: 22.3733%; height: 29.7969px; background-color: rgb(238, 238, 238);">**Name**</td><td class="align-center" style="width: 32.8801%; height: 29.7969px; background-color: rgb(238, 238, 238);">**Description**</td><td class="align-center" style="width: 44.8702%; height: 29.7969px; background-color: rgb(238, 238, 238);">**Requirements**</td></tr><tr style="height: 137.219px;"><td class="align-center" style="width: 22.3733%; height: 137.219px; vertical-align: middle;">**SMS**</td><td style="width: 32.8801%; height: 137.219px; vertical-align: middle;">A temporary code is delivered to your phone via text message</td><td style="width: 44.8702%; height: 137.219px; vertical-align: middle;">- A mobile phone
- A mobile phone number entered in your RapidIdentity profile

</td></tr><tr style="height: 102.469px;"><td class="align-center" style="width: 22.3733%; height: 102.469px; vertical-align: middle;">**⭐ TOTP** (*time-based one-time password*)</td><td style="width: 32.8801%; height: 102.469px; vertical-align: middle;">A temporary code which is continuously generated by an app on your phone</td><td style="width: 44.8702%; height: 102.469px; vertical-align: middle;">- A mobile phone
- An authenticator app such as Google Authenticator installed on your phone

</td></tr><tr style="height: 70.0312px;"><td class="align-center" style="width: 22.3733%; height: 70.0312px; vertical-align: middle;">**WebAuthn**</td><td style="width: 32.8801%; height: 70.0312px; vertical-align: middle;">A USB security key which is plugged in to your device</td><td style="width: 44.8702%; height: 70.0312px; vertical-align: middle;">- A physical hardware key, such as a YubiKey

</td></tr></tbody></table>

### **How to Edit Your RapidIdentity Profile**

---

<table border="1" id="bkmrk-%C2%A0-%C2%A0-%C2%A0-%C2%A0-1.-log-in-to" style="border-collapse: collapse; width: 100%; border-width: 0px;"><colgroup><col style="width: 39.555%;"></col><col style="width: 60.445%;"></col></colgroup><tbody><tr><td style="border-width: 0px;">**1**. Log in to [RapidIdentity](https://sblsd.us001-rapididentity.com/)

**2**. Click on your name in the top-right corner

**3**. Select **Profile Settings** from the dropdown

**4**. Click the **Edit** button

**5**. Make any changes according to the instructions for your preferred authentication method below

**6**. Click the **Save** button

</td><td style="border-width: 0px;">[![wiki-mfa.gif](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/szPC10qo6Wkgl0pS-wiki-mfa.gif)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/szPC10qo6Wkgl0pS-wiki-mfa.gif)</td></tr></tbody></table>

### **Authentication Method Setup Instructions**

---

#### **TOTP**

<details id="bkmrk-1.-select-the-totp-o"><summary>TOTP Instructions</summary>

**1**. Select **TOTP** from the **Authentication Method** dropdown, then click the **Save** button

[![wiki-mfa-authentication-method-totp.gif](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/gxX0J7nsLj74uThu-wiki-mfa-authentication-method-totp.gif)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/gxX0J7nsLj74uThu-wiki-mfa-authentication-method-totp.gif)

**2**. Log out of RapidIdentity, then log back in

[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/scaled-1680-/FbarjhgzL9gbRiHR-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/FbarjhgzL9gbRiHR-image.png)

**3**. After entering your credentials, you will receive the following prompt

[![image-1659645650053.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-08/scaled-1680-/image-1659645650053.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-08/image-1659645650053.png)

**4**. Open the Google Authenticator app on your phone. Select the **Scan a QR code** option, then scan the QR code displayed by RapidIdentity

**5**. Google Authenticator will add the account and begin generating one time codes

[![image-1659646073387.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-08/scaled-1680-/image-1659646073387.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-08/image-1659646073387.png)

 **6**. In RapidIdentity, type in the code with is currently shown by Google Authenticator, then click the **Go** button

[![image-1659646158354.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-08/scaled-1680-/image-1659646158354.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-08/image-1659646158354.png)

**7**. Success! Now you will be prompted to enter a code from Google Authenticator when you log in to RapidIdentity

</details>#### **SMS**

<details id="bkmrk-sms-instructions-1.-"><summary>SMS Instructions</summary>

**1.** Update the **Mobile Number** field near the top of your profile. Ensure it is an up-to-date number where you will be receiving your one-time code.

[![wiki-mfa-sms-attribute.gif](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/uxWiPSKdW6QvEoAd-wiki-mfa-sms-attribute.gif)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/uxWiPSKdW6QvEoAd-wiki-mfa-sms-attribute.gif)

**2**. Select **SMS** from the **Authentication Method** dropdown, then click the **Save** button

[![wiki-mfa-authentication-method-sms.gif](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/KtR1hCjd2xwCed0K-wiki-mfa-authentication-method-sms.gif)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/KtR1hCjd2xwCed0K-wiki-mfa-authentication-method-sms.gif)

**3**. Log out of RapidIdentity, then log back in

[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/scaled-1680-/FbarjhgzL9gbRiHR-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/FbarjhgzL9gbRiHR-image.png)

**4** . After entering your credentials, you will receive the prompt below

[![image-1668810219130.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-11/scaled-1680-/FXBHCZvNIeT1l2az-image-1668810219130.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-11/FXBHCZvNIeT1l2az-image-1668810219130.png)

**5.** Open your cell phone and view your text messages. You should receive a message immediately after seeing the screen above. Enter the code provided into the SMS Authentication box shown previously. **This is a one-time access code that can not be reused. You will receive a new code every time you log in.**

[![image-1668811850705.png](https://wiki.sumnersd.org/uploads/images/gallery/2022-11/scaled-1680-/rXJqJ2YNsIaRbk3t-image-1668811850705.png)](https://wiki.sumnersd.org/uploads/images/gallery/2022-11/rXJqJ2YNsIaRbk3t-image-1668811850705.png)

**6**. Success! You will now be prompted for an access code when you log in to RapidIdentity

</details>#### **WebAuthn**

<details id="bkmrk-%C2%A0-4"><summary>WebAuthn Windows Instructions</summary>

**1**. Select **WebAuthn** from the **Authentication Method** dropdown, then click the **Save** button

[![wiki-mfa-webauthn-attribute.gif](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/PGKms22jeVxdoBzK-wiki-mfa-webauthn-attribute.gif)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/PGKms22jeVxdoBzK-wiki-mfa-webauthn-attribute.gif)

**2**. Log out of RapidIdentity, then log back in

[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/scaled-1680-/FbarjhgzL9gbRiHR-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/FbarjhgzL9gbRiHR-image.png)

**3**. After entering your credentials you should receive the following prompt

[![mfa-webauthn-setup-prompt.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/scaled-1680-/rB5P2Avq53xvi9Jf-mfa-webauthn-setup-prompt.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/rB5P2Avq53xvi9Jf-mfa-webauthn-setup-prompt.png)

**4**. Plug your YubiKey in to a free USB port on your device

<table border="1" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 37.7565%;"></col><col style="width: 62.3719%;"></col></colgroup><tbody><tr><td>**5**. Select the **Security Key** option on the *Choose where to save this passkey* prompt

**6**. Click the **Next** button

**7**. Click the **OK** button on the *Security key setup* prompt

**8**. Touch the button on your YubiKey

**9**. Click the **OK** button on the *Passkey saved* prompt

**10**. Success! Now you will be prompted to insert and tap your YubiKey when you log in to RapidIdentity

</td><td>[![wiki-mfa-webauthn-prompts.gif](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/eTaIe9bin3V8SalM-wiki-mfa-webauthn-prompts.gif)](https://wiki.sumnersd.org/uploads/images/gallery/2024-05/eTaIe9bin3V8SalM-wiki-mfa-webauthn-prompts.gif)</td></tr></tbody></table>

</details>

# How To Reset Your Password

#### **If You Are Able To Login**

---

**1**. Login to RapidIdentity

**2**. In the top-right corner, click on your name. A drop-down menu will appear.

**3**. Click the **Change Password** button in the drop-down menu

<table border="1" id="bkmrk--0" style="border-collapse: collapse; width: 34.9383%; height: 215px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/scaled-1680-/zw7UlStqNwufADFE-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/zw7UlStqNwufADFE-image.png)

</td></tr></tbody></table>

**4**. Follow the prompt to set a new password

<table border="1" id="bkmrk--1" style="border-collapse: collapse; width: 42.2222%; height: 515px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/scaled-1680-/t9VtAXTA00JUVO8b-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/t9VtAXTA00JUVO8b-image.png)

</td></tr></tbody></table>

**5**. Click the **Save** button

#### **If You Are Unable To Login**

---

**1**. Go to the RapidIdentity login page

**2**. Click the **Need help?** link above the username field

<table border="1" id="bkmrk--4" style="border-collapse: collapse; width: 29.0123%; height: 311px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/scaled-1680-/Ea0KkT1z9ltN8LcP-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/Ea0KkT1z9ltN8LcP-image.png)

</td></tr></tbody></table>

**3**. Click the **Forgot My Password** button

<table border="1" id="bkmrk--5" style="border-collapse: collapse; width: 37.5309%; height: 289px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/scaled-1680-/wWQkMgnsgP6SPWay-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-01/wWQkMgnsgP6SPWay-image.png)

</td></tr></tbody></table>

**4**. Follow the prompt to set your new password

# How to Print Login QR Badges For Students

<p class="callout warning">**These instructions have been migrated to the Technology Services department's new documentation platform. Please [refer to this link](https://sumnersd.getoutline.com/s/abe5eea0-fa4e-4a5b-b1fc-6a1f946373aa/doc/generating-login-qr-badges-x05OkGeTwN) for up-to-date instructions and information regarding printing login QR badges. The content on this page is no longer maintained and will be removed in the near future.**</p>


#### Requirements

---

1. One of the following RapidIdentity roles: `District QR Badge Manager`, `Building Account Manager`

#### Instructions

---

**1**. Log in to [RapidIdentity](https://sblsd.us001-rapididentity.com/)

**2**. Navigate to the **People** module

<table border="1" id="bkmrk--2" style="border-collapse: collapse; width: 29.2593%; height: 335px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/scaled-1680-/FrsYR6RrruCBXtNm-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/FrsYR6RrruCBXtNm-image.png)

</td></tr></tbody></table>

**3**. Select one of the following profile views depending on your access level: `All Students - QR` or `My Building's Students`

<table border="1" id="bkmrk--3" style="border-collapse: collapse; width: 29.2593%; height: 277px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/scaled-1680-/VEj877YGMBBoUlY6-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/VEj877YGMBBoUlY6-image.png)

</td></tr></tbody></table>

**4**. Search for the student you want to print a QR badge for. You can search by name, username, email, grade level, or student ID.

<p class="callout info">Wildcard searches are supported using the `*` character. For example:  
- To search for students who have the word "Tim" in their name, search for `*tim*`  
- To search for students whose name <span style="text-decoration: underline;">begins</span> with "Tim", search for `tim*`  
- To search for students whose name <span style="text-decoration: underline;">ends</span> with "othy", search for `*othy`  
All other searches must be an **exact** match on a field. Searching for `tim` will not return any students named "Timothy".</p>

**5**. Right click on the student result and click the **Generate QR Code** option from the context menu

<table border="1" id="bkmrk--4" style="border-collapse: collapse; width: 41.9753%; height: 333px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/scaled-1680-/tJHAf9wxHDc96CPG-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/tJHAf9wxHDc96CPG-image.png)

</td></tr></tbody></table>

**6**. Select the **QR Login** option, then click the **View** button

<table border="1" id="bkmrk--5" style="border-collapse: collapse; width: 41.7284%; height: 482px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-02/scaled-1680-/9Eqz6ZFSzoRmXvq9-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-02/9Eqz6ZFSzoRmXvq9-image.png)

</td></tr></tbody></table>

**7.** RapidIdentity will open a new page with the generated QR code. From here you can adjust the layout of the QR badge (*if needed*) and print it.

<table border="1" id="bkmrk--6" style="border-collapse: collapse; width: 42.3457%; height: 230.219px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr style="height: 230.219px;"><td style="height: 230.219px;">[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/scaled-1680-/8IpcKxndw6WqiCqS-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/8IpcKxndw6WqiCqS-image.png)

</td></tr></tbody></table>

# How to Manage Student Accounts

<p class="callout warning">**These instructions have been migrated to the Technology Services department's new documentation platform. Please [refer to this link](https://sumnersd.getoutline.com/s/abe5eea0-fa4e-4a5b-b1fc-6a1f946373aa/doc/managing-student-accounts-XSfChZMaax) for up-to-date instructions and information regarding student account management. The content on this page is no longer maintained and will be removed in the near future.**</p>


#### Requirements

---

1. One of the following RapidIdentity roles: `District QR Badge Manager`, `Building Account Manager`
2. OR be the primary teacher of a class with active student enrollments

#### Searching For Student Accounts

---

**1**. Log in to [RapidIdentity](https://sblsd.us001-rapididentity.com/)

**2**. Navigate to the **People** module

<table border="1" id="bkmrk--2" style="border-collapse: collapse; width: 29.2593%; height: 335px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/scaled-1680-/FrsYR6RrruCBXtNm-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/FrsYR6RrruCBXtNm-image.png)

</td></tr></tbody></table>

**3**. Select one of the following profile views depending on your access level

<table border="1" id="bkmrk-profile-view-name-de" style="border-collapse: collapse; width: 100%; height: 226.844px;"><colgroup><col style="width: 30.8896%;"></col><col style="width: 44.1104%;"></col><col style="width: 24.9588%;"></col></colgroup><tbody><tr style="height: 29.4583px;"><td style="height: 29.4583px; background-color: rgb(194, 224, 244);">**Profile View Name**</td><td style="height: 29.4583px; background-color: rgb(194, 224, 244);">**Description**</td><td style="height: 29.4583px; background-color: rgb(194, 224, 244);">**Requirement**</td></tr><tr style="height: 57.4583px;"><td style="height: 57.4583px;">`All Students - QR`  
</td><td style="height: 57.4583px;">This view is exclusively used at the district level for managing QR badges. Returns all students.

</td><td style="height: 57.4583px;">`District QR Badge Manager` role.  
</td></tr><tr style="height: 79.8542px;"><td style="height: 79.8542px;">`🏫 My Building's Students`  
</td><td style="height: 79.8542px;">This view is intended for use by building administrators and librarians. It will show students who share a common location assignment with you.

</td><td style="height: 79.8542px;">`Building Account Manager` role.  
</td></tr><tr style="height: 60.073px;"><td style="height: 60.073px;">`🎓 My Students`  
</td><td style="height: 60.073px;">This view is intended for use by teachers. It will show students who are enrolled in your class(es).

</td><td style="height: 60.073px;">1. Be the primary teacher of a Skyward class with at least 1 active student enrollment

</td></tr></tbody></table>

<table border="1" id="bkmrk--3" style="border-collapse: collapse; width: 29.2593%; height: 277px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/viB7ZwPsL4pyBclT-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/viB7ZwPsL4pyBclT-image.png)

</td></tr></tbody></table>

**4**. Search for a student. You can search by name, username, email, grade level, primary location, or student ID.

<table border="1" id="bkmrk-wildcard-searches-ar" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.8765%;"></col></colgroup><tbody><tr><td>Wildcard searches are supported using the `*` character. For example:

- To search for students who have the word "Tim" in their name, search for `*tim*`
- To search for students whose name <span style="text-decoration: underline;">begins</span> with "Tim", search for `tim*`
- To search for students whose name <span style="text-decoration: underline;">ends</span> with "othy", search for `*othy`

All other searches must be an **exact** match on a field. Searching for `tim` will not return any students named "Timothy".

</td></tr></tbody></table>

#### Viewing Account Details

---

**1**. Right click on a student result and click the **View Details** option from the context menu

The information available for student accounts includes their name, home phone number, email, username, account status flags (*disabled, locked, claimed*), grade, locations, teachers, classes, and more.

<table border="1" id="bkmrk--5" style="border-collapse: collapse; width: 33.0864%; height: 523px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/4jwU06VsVkRbOGgP-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/4jwU06VsVkRbOGgP-image.png)

</td></tr></tbody></table>

**2**. When you are finished, click the **Close** button in the bottom-left of the details pane. Optionally, you can keep the details pane open while browsing results by clicking the pushpin icon on the top-left of the pane.

#### Generating QR Badges

---

<p class="callout info">You can generate QR codes in bulk by selecting multiple results. This will format the page in a way that makes it easier to cut out the badges.</p>

**1**. Right click on a student result and click the **Generate QR Code** option from the context menu

<table border="1" id="bkmrk--7" style="border-collapse: collapse; width: 41.9753%; height: 333px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/u4blNXcpkDdL9KzB-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/u4blNXcpkDdL9KzB-image.png)

</td></tr></tbody></table>

**2**. Select the **QR Login** option, then click the **View** button

<table border="1" id="bkmrk--8" style="border-collapse: collapse; width: 41.7284%; height: 482px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-02/scaled-1680-/1DLHdyrZhwcUWwof-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-02/1DLHdyrZhwcUWwof-image.png)

</td></tr></tbody></table>

**3**. RapidIdentity will open a new page with the generated QR code. From here you can adjust the layout of the QR badge (*if needed*) and print it.

<table border="1" id="bkmrk--9" style="border-collapse: collapse; width: 42.3457%; height: 230.219px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr style="height: 230.219px;"><td style="height: 230.219px;">[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/scaled-1680-/8IpcKxndw6WqiCqS-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-08/8IpcKxndw6WqiCqS-image.png)

</td></tr></tbody></table>

#### Unlocking Accounts

---

**1**. Right click on a student result and click the **Unlock** option from the context menu

<table border="1" id="bkmrk--11" style="border-collapse: collapse; width: 42.0988%; height: 265px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/zXA4JwBxkkWg0ogJ-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/zXA4JwBxkkWg0ogJ-image.png)

</td></tr></tbody></table>

**2**. When prompted, click the **Yes** button

<table border="1" id="bkmrk--12" style="border-collapse: collapse; width: 41.9753%; height: 342px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/QOaXlRQWZupVA7dF-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/QOaXlRQWZupVA7dF-image.png)

</td></tr></tbody></table>

#### Changing Passwords

---

<p class="callout warning">If you are changing the password for a student who logs in to RapidIdentity with a QR badge, they will require a new QR code to be generated after their password is changed</p>

**1**. Right click on a student result and click the **Change Password** option from the context menu

<table border="1" id="bkmrk--14" style="border-collapse: collapse; width: 41.358%; height: 171px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/Lt2shRXcuTIfL5uf-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/Lt2shRXcuTIfL5uf-image.png)

</td></tr></tbody></table>

**2**. Click the **Yes** button

<table border="1" id="bkmrk--15" style="border-collapse: collapse; width: 40.4938%; height: 283px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/2HVYy3U2ksLE13vg-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/2HVYy3U2ksLE13vg-image.png)

</td></tr></tbody></table>

**3**. Enter a new password that complies with the minimum requirements for the account's password policy. If the account belongs to a secondary student (*6-12*), we recommend selecting the **User Must Change Password At Next Login** option so that the student may set their own password after re-gaining access to their account.

<table border="1" id="bkmrk--16" style="border-collapse: collapse; width: 40.4938%; height: 330px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/D5zFdh2eyHRsHyE5-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/D5zFdh2eyHRsHyE5-image.png)

</td></tr></tbody></table>

**4**. Click the **Save** button

<p class="callout info">It may take several seconds for the password change to complete depending on the current system load</p>

# How To Manage Building Access Control

<p class="callout warning">**These instructions have been migrated to the Technology Services department's new documentation platform. Please [refer to this link](https://sumnersd.getoutline.com/s/abe5eea0-fa4e-4a5b-b1fc-6a1f946373aa/doc/how-to-manage-building-access-control-dAWwKmgP9e) for up-to-date instructions and information regarding this process. The content on this page is no longer maintained and will be removed in the near future.**</p>


#### Requirements

---

1. The `Portal Role Manager` role
2. Be a membership manager of the door access control roles

#### Accessing The Door Roles

---

**1**. Log in to RapidIdentity

**2**. Navigate to the Roles module

<table border="1" id="bkmrk--2" style="border-collapse: collapse; width: 27.1605%; height: 112px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/Vj5CCwqV3W5EuKn9-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/Vj5CCwqV3W5EuKn9-image.png)

</td></tr></tbody></table>

**3**. If it's not already selected by default, select the **My Roles** view

<table border="1" id="bkmrk--3" style="border-collapse: collapse; width: 26.4198%; height: 181px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/Ligoaf7wcP3AJcuK-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/Ligoaf7wcP3AJcuK-image.png)

</td></tr></tbody></table>

**4**. You should now be presented with the building access control roles

<table border="1" id="bkmrk--4" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/Rivbpj1nra82iujx-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/Rivbpj1nra82iujx-image.png)

</td></tr></tbody></table>

#### Viewing Members Of An Access Control Group

---

**1**. Right click on a role and select the **Details** option from the context menu

<table border="1" id="bkmrk--6" style="border-collapse: collapse; width: 19.2593%; height: 146px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/fwlGBxCZHJ04sTYq-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/fwlGBxCZHJ04sTYq-image.png)

</td></tr></tbody></table>

**2**. In the Role Details pane, select the **Details** tab. Click the **Members** button in the bottom-right corner.

<table border="1" id="bkmrk--7" style="border-collapse: collapse; width: 33.9506%;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/lSerRaHEgFfUdepd-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/lSerRaHEgFfUdepd-image.png)

</td></tr></tbody></table>

####   


#### Adding Users To Access Control Groups

---

**1**. Right click on a role and select the **Details** option from the context menu

<table border="1" id="bkmrk--10" style="border-collapse: collapse; width: 19.2593%; height: 146px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/fwlGBxCZHJ04sTYq-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/fwlGBxCZHJ04sTYq-image.png)

</td></tr></tbody></table>

**2**. In the Role Details pane, select the **Static** tab

<table border="1" id="bkmrk--11" style="border-collapse: collapse; width: 40.2469%; height: 790px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/8CwK4Eb0mLnkJhXZ-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/8CwK4Eb0mLnkJhXZ-image.png)

</td></tr></tbody></table>

**3**. Click **Add Static Include**, then search for a user to add to the role. You can search by name or email. Once you have located the person you want to add to the rule, click on their result.

<table border="1" id="bkmrk--12" style="border-collapse: collapse; width: 29.5062%; height: 557px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/0IeURiEx9tjV6izH-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/0IeURiEx9tjV6izH-image.png)

</td></tr></tbody></table>

**4**. After you've added the user to the static includes list, click the **Save** button in the bottom-right of the Role Details pane, then select **Save and Sync**

<table border="1" id="bkmrk--13" style="border-collapse: collapse; width: 58.2716%; height: 830px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/MgbJEFSiZhjdcNra-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/MgbJEFSiZhjdcNra-image.png)

</td></tr></tbody></table>

**5**. Click **Yes** when prompted with a warning notification

<table border="1" id="bkmrk--14" style="border-collapse: collapse; width: 34.321%; height: 577px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/kquLO7pjJrRDCh1K-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/kquLO7pjJrRDCh1K-image.png)

</td></tr></tbody></table>

#### Removing Users Who Were Manually Added To Access Control Groups

---

**1**. Right click on a role and select the **Details** option from the context menu

<table border="1" id="bkmrk--17" style="border-collapse: collapse; width: 19.2593%; height: 146px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/fwlGBxCZHJ04sTYq-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/fwlGBxCZHJ04sTYq-image.png)

</td></tr></tbody></table>

**2**. In the Role Details pane, select the **Static** tab

<table border="1" id="bkmrk--18" style="border-collapse: collapse; width: 40.2469%; height: 790px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/xAYvY4R20rGkfe7a-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/xAYvY4R20rGkfe7a-image.png)

</td></tr></tbody></table>

**3**. Click the **X** next to the person you want to remove from the group

<table border="1" id="bkmrk--19" style="border-collapse: collapse; width: 47.4074%;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/2GSJPZTozBNXYiIJ-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/2GSJPZTozBNXYiIJ-image.png)

</td></tr></tbody></table>

**4**. Click the **Save** button in the bottom-right of the Role Details pane, then select **Save and Sync**

<table border="1" id="bkmrk--20" style="border-collapse: collapse; width: 32.8395%; height: 514px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/6YLoRvY6kNrX5NPi-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/6YLoRvY6kNrX5NPi-image.png)

</td></tr></tbody></table>

**5**. Click **Yes** when prompted with a warning notification

<table border="1" id="bkmrk--21" style="border-collapse: collapse; width: 34.321%; height: 577px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/kquLO7pjJrRDCh1K-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/kquLO7pjJrRDCh1K-image.png)

</td></tr></tbody></table>

####   


#### Removing Users Who Were Automatically Added To Access Control Groups

---

**1**. Right click on a role and select the **Details** option from the context menu

<table border="1" id="bkmrk--23" style="border-collapse: collapse; width: 19.2593%; height: 146px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/fwlGBxCZHJ04sTYq-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/fwlGBxCZHJ04sTYq-image.png)

</td></tr></tbody></table>

**2**. In the Role Details pane, select the **Static** tab

<table border="1" id="bkmrk--24" style="border-collapse: collapse; width: 40.2469%; height: 790px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/8pMRMj3dzsjbUPkc-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/8pMRMj3dzsjbUPkc-image.png)

</td></tr></tbody></table>

**3**. Click **Add Static Exclude**, then search for a user to exclude from the role. You can search by name or email. Once you have located the person you want to exclude, click on their result.

<table border="1" id="bkmrk--25" style="border-collapse: collapse; width: 43.4568%; height: 119px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/zcgj6irGnzw8qQE3-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/zcgj6irGnzw8qQE3-image.png)

</td></tr></tbody></table>

**4**. After you've added the user to the static excludes list, click the **Save** button in the bottom-right of the Role Details pane, then select **Save and Sync**

<table border="1" id="bkmrk--26" style="border-collapse: collapse; width: 42.0988%;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/dcu10kQ96kddwwsn-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/dcu10kQ96kddwwsn-image.png)

</td></tr></tbody></table>

**5**. Click **Yes** when prompted with a warning notification

<table border="1" id="bkmrk--27" style="border-collapse: collapse; width: 34.321%; height: 577px;"><colgroup><col style="width: 100%;"></col></colgroup><tbody><tr><td>[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/scaled-1680-/kquLO7pjJrRDCh1K-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2023-09/kquLO7pjJrRDCh1K-image.png)

</td></tr></tbody></table>

# New RapidIdentity Dashboard 2024

[![unnamed (1).png](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/scaled-1680-/OlZoFRLfRbc2IKl8-unnamed-1.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/OlZoFRLfRbc2IKl8-unnamed-1.png)

## **Settings**

<table border="1" id="bkmrk-setting-description-" style="border-collapse: collapse; width: 100%; border-width: 0px; border-style: groove;"><colgroup><col style="width: 37.4329%;"></col><col style="width: 62.5184%;"></col></colgroup><tbody><tr><td style="vertical-align: middle; border-width: 0px;"><span style="color: rgb(255, 255, 255);">**[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/scaled-1680-/Z7LTrqJvf6Krc9HC-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/Z7LTrqJvf6Krc9HC-image.png)**</span>

</td><td style="vertical-align: middle; border-width: 0px;"><table border="1" style="border-collapse: collapse; width: 100.133%; height: 291.18px;"><colgroup><col style="width: 50%;"></col><col style="width: 50%;"></col></colgroup><tbody><tr style="height: 44.536px;"><td class="align-center" style="background-color: rgb(52, 73, 94); height: 44.536px; vertical-align: middle;"><span style="color: rgb(255, 255, 255);">**Setting**</span>

</td><td class="align-center" style="background-color: rgb(52, 73, 94); height: 44.536px; vertical-align: middle;"><span style="color: rgb(255, 255, 255);">**Description**</span></td></tr><tr style="height: 62.964px;"><td class="align-center" style="height: 62.964px; vertical-align: middle;">**Recents**

</td><td class="align-left" style="height: 62.964px; vertical-align: middle;">Toggles showing your recently opened apps at the top of the page</td></tr><tr style="height: 28.3674px;"><td class="align-center" style="height: 28.3674px; vertical-align: middle;">**Density**

</td><td class="align-left" style="height: 28.3674px; vertical-align: middle;">Adjusts the spacing between folder and app icons

</td></tr><tr style="height: 46.1742px;"><td class="align-center" style="height: 46.1742px; vertical-align: middle;">**App Size**

</td><td class="align-left" style="height: 46.1742px; vertical-align: middle;">Adjusts the size of folder and app icons</td></tr><tr style="height: 46.1742px;"><td class="align-center" style="height: 46.1742px; vertical-align: middle;">**Mode**

</td><td class="align-left" style="height: 46.1742px; vertical-align: middle;">Switches between a light and dark theme</td></tr><tr style="height: 62.964px;"><td class="align-center" style="height: 62.964px; vertical-align: middle;">**Sort By**

</td><td class="align-left" style="height: 62.964px; vertical-align: middle;">Adjusts the order which folders and apps are sorted by</td></tr></tbody></table>

</td></tr></tbody></table>


## **Custom Apps**

[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/scaled-1680-/blapwn4LL2MerrrR-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/blapwn4LL2MerrrR-image.png)

## **Switching Between the New &amp; Old Dashboards**

<table border="1" id="bkmrk-switch-from-go%21-to%C2%A0c" style="border-collapse: collapse; width: 100%; height: 546.931px;"><colgroup><col style="width: 50.0374%;"></col><col style="width: 50.0374%;"></col></colgroup><tbody><tr style="height: 57.3674px;"><td class="align-center" style="background-color: rgb(52, 73, 94); height: 57.3674px; vertical-align: middle;"><span style="color: #ecf0f1;">Switch to the **old** dashboard</span>

</td><td class="align-center" style="background-color: rgb(52, 73, 94); height: 57.3674px; vertical-align: middle;"><span style="color: #ecf0f1;">Switch to the **new** dashboard</span></td></tr><tr style="height: 489.564px;"><td class="align-center" style="height: 489.564px; vertical-align: middle;">[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/scaled-1680-/V1iarXot9T6rDHze-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/V1iarXot9T6rDHze-image.png)

</td><td class="align-center" style="height: 489.564px; vertical-align: middle;">[![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/scaled-1680-/Hclt7FoITSYUUWMX-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/Hclt7FoITSYUUWMX-image.png)

</td></tr></tbody></table>

## **Get Early Access to The New Dashboard**

1. Open the [RapidIdentity Requests](https://sblsd.us001-rapididentity.com/ui/requests) module
2. Select **Entitlements** &gt; **Catalog** from the menu on the left
3. Locate the **New RapidIdentity Dashboard** entitlement, then click the **Request** button which will open a popup
4. Click the **Request** button in the popup  
    [![image.png](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/scaled-1680-/KdSDlbkojBW8DxvR-image.png)](https://wiki.sumnersd.org/uploads/images/gallery/2024-08/KdSDlbkojBW8DxvR-image.png)
5. Wait a few moments for the request to automatically be fulfilled, then navigate to [sblsd.us001-rapididentity.com](https://sblsd.us001-rapididentity.com/).