# 2023.08.14 - Rostered Application Issues

<p class="callout success">This issue has been resolved as of 9/06/23</p>

<p class="callout danger">Technology Services is currently working with NWRDC to address a bug in Skyward that is causing an issue with staff and   
student account exports. Expect additional syncing delays for rostered applications.</p>

#### Updates

<table border="1" id="bkmrk-8%2F14%2F23-11%3A37am-nwrd" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 99.8765%;"></col></colgroup><tbody><tr><td>##### 9/06/23 11:20AM

---

- This issue has been resolved

##### 9/05/23 8:30AM

---

- Skyward believes they have identified the issue. We will be able to determine whether or not the fix works as expected tomorrow morning.

##### 8/21/23 8:13AM

---

- WSIPC has escalated the issue to Skyward for assistance

##### 8/18/23 8:40AM

---

- WSIPC has isolated the issue and is testing a fix

##### 8/15/23 9:05AM

---

- The issue appears to be impacting student account exports as well

##### 8/14/23 11:37AM

---

- NWRDC has escalated this issue to WSIPC

</td></tr></tbody></table>

Some platforms may be receiving incorrect or outdated rosters and account information. Affected applications include:

- AgileMind
- Clever 
    - Amplify
    - Cengage Online Resources
    - DreamBox Math
    - Formative
    - Great Minds
    - i-Ready
    - IXL
    - Lab Aids
    - Lexia Core5
    - Lexia English
    - Lexia PowerUp
    - McGraw Hill
    - myLexia
    - Pearson - aimswebPlus
    - Remind
    - Sapling Learning
    - Savvas
    - Sora by OverDrive
    - SpringBoard
    - Typing Agent
    - Zearn
- Follett Destiny
- Google Classroom
- HMH
- PBISApps SWIS
- PeachJar
- Read180
- Securly
- WELNET - Focused Fitness