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Self-Service 2FA Setup

2FA Authentication Methods

Name Description Requirements
SMS A temporary code is sent to your phone number via text which is used to authenticate.
  • A cell phone
  • A cell phone number entered into your RapidIdentity profile's "Mobile" field.
TOTP A temporary code is automatically generated every few seconds within an authenticator app (e.g Google Authenticator) which is used to authenticate.
  • An authenticator app such as Google Authenticator installed on your phone
WebAuthn A physical hardware key (typically USB-based) is plugged in to your device and used to authenticate. 
  • A physical hardware key, such as a YubiKey


Important Information

  • Authentication policies sync every hour within RapidIdentity. You might not be prompted to finish setting up 2FA immediately after changing your account's preferred authentication method.


Setting Up 2FA

  1. Log in to your RapidIdentity Account at https://sblsd.us001-rapididentity.com/
  2. Click on your name in the top right corner, then click the "Profile Settings" menu.

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  3. Click the "Edit Profile" button once your profile appears.

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  4. Scroll down to the Authentication Method attribute.

SMS

TOTP

    1. Select TOTP for the Authentication Method attribute
    2. Click the Save button on the bottom right corner of your profile
    3. Log out of your RapidIdentity account

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    4. Go back to the RapidIdentity login page at https://sblsd.us001-rapididentity.com/
    5. Log in to your RapidIdentity account
    6. You should now see a screen with TOTP setup instructions

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    7. Open the Google Authenticator app on your phone, then locate the "Scan a QR code" option.
    8. Scan the QR coded presented by RapidIdentity using the Google Authenticator app
    9. The account will now be added to your Google Authenticator app, and it should be generating temporary codes

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    10. In RapidIdentity, enter the code which is currently shown by Google Authenticator, then click the Go button.

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    11. You are finished setting up 2FA with TOTP. Now whenever you log in to RapidIdentity you will be prompted for a code from Google Authenticator.

WebAuthn

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