How To Setup 2FA
These instructions have been migrated to the Technology Services department's new documentation platform. Please refer to this link for up-to-date instructions and information regarding MFA. The content on this page is no longer maintained and will be removed in the near future.
Two-Factor Authentication Methods
The Technology Services department officially recommends the TOTP method for staff - we consider it the most balanced option in terms of security and convenience
| Name | Description | Requirements |
| SMS | A temporary code is delivered to your phone via text message |
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| ⭐ TOTP (time-based one-time password) | A temporary code which is continuously generated by an app on your phone |
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| WebAuthn | A USB security key which is plugged in to your device |
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How to Edit Your RapidIdentity Profile
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1. Log in to RapidIdentity 2. Click on your name in the top-right corner 3. Select Profile Settings from the dropdown 4. Click the Edit button 5. Make any changes according to the instructions for your preferred authentication method below 6. Click the Save button |
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Authentication Method Setup Instructions
TOTP
TOTP Instructions
1. Select TOTP from the Authentication Method dropdown, then click the Save button
2. Log out of RapidIdentity, then log back in
3. After entering your credentials, you will receive the following prompt
4. Open the Google Authenticator app on your phone. Select the Scan a QR code option, then scan the QR code displayed by RapidIdentity
5. Google Authenticator will add the account and begin generating one time codes
6. In RapidIdentity, type in the code with is currently shown by Google Authenticator, then click the Go button
7. Success! Now you will be prompted to enter a code from Google Authenticator when you log in to RapidIdentity
SMS
SMS Instructions
1. Update the Mobile Number field near the top of your profile. Ensure it is an up-to-date number where you will be receiving your one-time code.
2. Select SMS from the Authentication Method dropdown, then click the Save button
3. Log out of RapidIdentity, then log back in
4 . After entering your credentials, you will receive the prompt below
5. Open your cell phone and view your text messages. You should receive a message immediately after seeing the screen above. Enter the code provided into the SMS Authentication box shown previously. This is a one-time access code that can not be reused. You will receive a new code every time you log in.
6. Success! You will now be prompted for an access code when you log in to RapidIdentity
WebAuthn
WebAuthn Windows Instructions
1. Select WebAuthn from the Authentication Method dropdown, then click the Save button
2. Log out of RapidIdentity, then log back in
3. After entering your credentials you should receive the following prompt
4. Plug your YubiKey in to a free USB port on your device
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5. Select the Security Key option on the Choose where to save this passkey prompt 6. Click the Next button
7. Click the OK button on the Security key setup prompt
8. Touch the button on your YubiKey
9. Click the OK button on the Passkey saved prompt
10. Success! Now you will be prompted to insert and tap your YubiKey when you log in to RapidIdentity |
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