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How To Reset Your Password

If You Are Able To Login


1. Login to RapidIdentity

2. In the top-right corner, click on your name. A drop-down menu will appear.

3. Click the Change Password button in the drop-down menu

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4. Follow the prompt to set a new password

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5. Click the Save button

If You Are Unable To Login


1. Go to the RapidIdentity login page

2. Click the Need help? link above the username field

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3. Click the Forgot My Password button

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4. Follow the prompt to set your new password