Self-Service 2FA Setup

Name	Description	Requirements
SMS	A temporary code is sent to your phone number via text which is used to authenticate.	A cell phone A cell phone number entered into your RapidIdentity profile's "Mobile" field.
TOTP	A temporary code is automatically generated every few seconds within an authenticator app (e.g Google Authenticator) which is used to authenticate.	An authenticator app such as Google Authenticator installed on your phone
WebAuthn	A physical hardware key (typically USB-based) is plugged in to your device and used to authenticate.	A physical hardware key, such as a YubiKey

Authentication policies sync every hour within RapidIdentity. You might not be prompted to finish setting up 2FA immediately after changing your account's preferred authentication method.

2. Click on your name in the top right corner of the page, then click the Profile Settings menu

3. Click the button

4. Scroll down to the Authentication Method attribute

5. Follow the steps below which correspond to the authentication method you want to use

1. Select the TOTP option for your Authentication Method

2. Click the button in the bottom right corner of your profile

3. Log out of RapidIdentity

4. Log in to your RapidIdentity account at https://sblsd.us001-rapididentity.com/

5. You should now see a screen with a QR code and instructions

6. Open the Google Authenticator app on your phone. Select the Scan a QR code option, then scan the QR code presented by RapidIdentity

7. The account will be added to your Google Authenticator app, and it should start generating temporary codes

8. In RapidIdentity, type in the code with is currently shown by Google Authenticator, then click the Go button