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Self-Service 2FA Setup

2FA Authentication Methods


Name Description Requirements
SMS A temporary code is sent to your phone number via text which is used to authenticate.
  • A cell phone
  • A cell phone number entered into your RapidIdentity profile's "Mobile" field.field in a specific format (see SMS instructions)
TOTP (time-based one-time password) A temporary code is automatically generated every fewx number of seconds withinby an authenticator app (e.g Google Authenticator) which is used to authenticate.
  • An authenticator app such as Google Authenticator installed on your phone
WebAuthn A physical hardware key (typically USB-based) is plugged in to your device and used to authenticate. 
  • A physical hardware key, such as a YubiKey


Important Information


Authentication policies sync every hour within RapidIdentity. You might not be prompted to finish setting up 2FA immediately after changing your account's preferred authentication method


Changing Your Preferred Authentication Method


1. Log in to RapidIdentity at https://sblsd.us001-rapididentity.com/

2. Click on your name in the top right corner of the page, then click the Profile Settings menu

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3. Click the image-1659648334391.png button

4. Scroll down to the Authentication Method attribute

5. Follow the steps below which correspond to the authentication method you want to use


TOTP

1. Select the TOTP option for your Authentication Method

2. Click the image-1659647529229.png button in the bottom right corner of your profile

3. Log out of RapidIdentity

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4. Log in to your RapidIdentity account at https://sblsd.us001-rapididentity.com/

5. You should now see a screen with a QR code and instructions

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6. Open the Google Authenticator app on your phone. Select the Scan a QR code option, then scan the QR code presented by RapidIdentity

7. The account will be added to your Google Authenticator app, and it should start generating temporary codes

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8. In RapidIdentity, type in the code with is currently shown by Google Authenticator, then click the Go button

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9. You are finished setting up TOTP-based 2FA. Now whenever you log in to RapidIdentity you will be prompted to enter a code from Google Authenticator.


SMS



WebAuthn